此前曾谈及 Meta 受罚一事,其折射的是境外对互联网竞争秩序的整肃,同时也提示:境内相关法律条款在执行力度上,仍存在可提升的空间。这里聚焦国内监管的实质进展。
市场监管总局举办了反垄断合规讲堂,主题直指"互联网平台反垄断合规",对《互联网平台反垄断合规指引》作了专题解读。
有人或会质疑:指引并非法律条文,效力几何?须知该指引的定位,正是为《反垄断法》提供事实认定的依据。指引既已印发,如今又经专门解读,实质上是在明确监管重点、统一执法口径。
再看背景。此前,市场监管总局对携程开出 51.79 亿元罚单,理由有二:一是要求部分酒店独家合作,即"二选一";二是强制扣除酒店经营者的订单储备金。在这一节点上举办讲堂、解读指引,信号已足够明确——携程既非首例,亦非末例。
讲堂结束次日,市场监管总局公布六起经营者集中审查典型案例,其中包括腾讯收购喜马拉雅股权案。一日讲"如何合规",一日公布"如何审查",监管所传递的意涵十分清晰:规则与案例俱在,平台如何自处,当自行权衡。
那么,指引究竟界定了哪些内容?以下不逐条引述条文,仅提炼其中八项风险重点。
其一,算法共谋。 数个平台的定价算法相互观察、相互模仿,最终价格趋于一致,而全程无人会面、无人签字。指引明确,借助算法实时监测与调价、进而达成协调一致的排除、限制竞争行为,同属垄断行为——藏身于代码之后,并不能规避监管。
其二,组织、帮助平台内经营者达成垄断协议。 平台若借技术手段、平台规则、数据算法,组织平台内商家达成固定价格、限制销量、分割市场等协议,同属垄断行为。
其三,平台不公平高价。 具有市场支配地位的平台,大幅超出合理幅度提高入驻费、服务费、技术服务费等相关费用,即构成不公平高价。此前数年,外卖平台抽成由 18% 升至 23%,再至 26%,而高企抽成的背后,真正获利者并非商家。指引指出,平台可在合理范围内调整费用,但不得利用支配地位任意提价。
其四,低于成本销售,即通常所称"补贴大战"。 这是互联网领域最常见的打法:先以补贴击垮竞争对手,待垄断格局形成后再提价回收。外卖、打车、社区团购,皆循此路径。指引将这一逻辑纳入规制:补贴本身可以存在,但不得以扼杀竞争为目的。
其五,封禁屏蔽。 平台之间相互屏蔽链接,用户在 App 之间切换时体验被割裂得支离。指引将其列为风险示例:具有市场支配地位的平台,无正当理由,借技术手段或平台规则对竞争性平台的商品、服务实施封禁、屏蔽,可能构成滥用市场支配地位。
其六,二选一。 强迫商家仅在本平台开店、不得入驻竞争对手。指引将其列入风险示例,并明确:具有市场支配地位的平台经营者,要求平台内经营者在竞争性平台间作出排他性选择,可能构成滥用市场支配地位。
其七,全网最低价。 这是指引中颇受关注的一项。具有市场支配地位的平台经营者,要求平台内经营者的商品价格不得高于其他竞争性平台,若在其他平台降价,须在本平台降至相同或更低水平——这可能构成附加不合理交易条件。"全网最低价"看似有利于消费者,价格更低何乐不为?问题在于,当平台利用支配地位强制要求全网最低价时,它并非在为消费者省钱,而是以商家的利润为自身引流。商家被压榨,消费者亦未必真正受益:当所有平台都要求最低价,结果并非价格更低,而是价格趋同、竞争消失。竞争一旦消失,优质的商品与服务亦难以为继。
其八,差别待遇,即通常所称"大数据杀熟"。 同一商品、同一服务,老用户看到的价格高于新用户,忠实用户高于偶然用户。这不是"个性化推荐",而是差别待遇。指引明确:具有市场支配地位的平台经营者,对交易条件相同的平台内经营者在交易价格、支付条件、服务标准、售后保障等方面实行差别待遇,可能构成滥用市场支配地位。
八项风险厘清之后,做平台的,当明确自身红线所在。对消费者而言,若以为此事与己无关,则失之偏颇。这些指引表面上规范平台行为,实质在于保护商家与消费者的合法权益;更深一层,是引导市场走向健康有序。唯市场健康,经济方能活跃;唯经济活跃,个体的收入、消费与就业方有保障。故此非平台一己之事,而关乎每一个人。
Meta’s penalty was mentioned previously. It reflects overseas efforts to rectify competition order in the internet sector, and also serves as a reminder that enforcement of relevant domestic legal provisions still has room for improvement. This discussion focuses on substantive progress in domestic regulation.
The State Administration for Market Regulation (SAMR) held an anti-monopoly compliance lecture themed “Anti-Monopoly Compliance for Internet Platforms”, delivering a special interpretation of the Anti-Monopoly Compliance Guidelines for Internet Platforms.
Some may question: since the Guidelines are not statutory provisions, what legal force do they carry? It should be noted that the Guidelines are positioned to provide grounds for factual determination under the Anti-Monopoly Law. Issuance of the Guidelines, followed by dedicated interpretations, essentially clarifies regulatory priorities and unifies law enforcement standards.
Against this backdrop, SAMR imposed a fine of RMB 5.179 billion on Ctrip for two violations: first, requiring some hotels to enter into exclusive cooperation, commonly known as the “pick one out” practice; second, forcibly deducting order reserves from hotel operators. Holding the lecture and interpreting the Guidelines at this juncture sends a clear signal: Ctrip is neither the first nor the last case.
The day after the lecture, SAMR released six typical cases of concentration review of business operators, including Tencent’s acquisition of equity in Ximalaya. One day was spent explaining “how to achieve compliance”, and the next day announcing “how reviews are conducted”. The regulatory message is unambiguous: rules and precedents are in place, and platforms must assess their own positions accordingly.
What exactly does the Guidelines define? Instead of quoting provisions clause by clause, eight key risk areas are summarised below.
With these eight risk categories clarified, platform operators must identify their red lines. Consumers should not assume this matter is irrelevant to them. While the Guidelines ostensibly regulate platform conduct, their essence lies in protecting the legitimate rights and interests of merchants and consumers. At a deeper level, they guide the market toward sound and orderly development. Only a healthy market can sustain economic vitality; only a vibrant economy can secure individuals’ income, consumption and employment. Therefore, this is not merely an issue for platforms, but concerns everyone.